You’ve Got Questions - We’ve Got Answers
What You Need to Know
Frequently Asked Questions
How do I request a vacation pacakage?
You can navigate to the Inquiry Form tab above to request a vacation package. Please remember to complete all the questions and include all of the requested information.
How do I request a consultation?
You can navigate to the Book Online tab above to request a phone consultation to discuss preliminary details of your trip. We will discuss details including the destination that interests you, budget, number of travelers, type of vacation, and any special requests you may have.
Why should I use a travel agent?
Travel agents make travel less stressful.
Travel professionals have access to special discount codes and promotions through suppliers. They often can save an additional amount or provide clients with a dining or spa credit that wouldn’t be available when booking through an OTA.
In a 2016 survey of more than 1,200 consumers, nearly one-third spent in excess of four hours, over multiple days, planning their own vacations. Travel advisors create a custom itinerary, pulling together flights, transfers, accommodation, tours, visits, meals and exclusive visits based on your preferences—so you can spend your time on other things.
Many agents don’t charge fees at all, and those who do are up-front about the cost.
A Washington state family, as TMR previously reported, received an email a few weeks before its $874 vacation was cancelled due to overbooking. After hours on the phone, Holly Parsons walked away with $500 in Expedia vouchers and three nights in a Holiday Inn Express.
OTAs provide a one-size-fits-all service, not taking into account the numerous variables that are in play. Travel advisors tailor their services to their clients’ individual needs. Have concerns? They’ll talk you through them. Need a hotel that can cater to your allergies? A travel advisor can speak to hotel managers to make sure it’s taken care of.
From guaranteeing your hotel is available to knowing if the excursion company is legitimate, booking through a travel agent ensures travelers will not get duped. And they provide insurance for medical emergencies and trip cancellations.
Travel agents are on call 24 hours a day, seven days a week. They’re there with you throughout the booking process and follow up afterward. On the other hand, contacting an OTA’s customer service line often means wading through a chain of people. Parson said she spent six and a half hours over three days speaking with Expedia’s customer service department.
Agents have a personal understanding of your interests and insight into a specific destinations and segments of travel, like LGBT or destination weddings. A good travel agent spends time getting to know the customer and so can make recommendations tailored to what you want to do.
Identification Required for Travel
Do I need to obtain a passport to travel?
We encourage all travelers to have a passport. Passports are required for all international travel and cruises. All domestic travel require a state id or birth certificate. You should also know that some state IDs and Drivers License will no longer be enough to travel domestically in 2018.
Driver's licenses or other state photo identity cards issued by Department of Motor Vehicles (or equivalent)
U.S. passport card
DHS trusted traveler cards (Global Entry, NEXUS, SENTRI, FAST)
U.S. Department of Defense ID, including IDs issued to dependents
Permanent resident card
Border crossing card
DHS-designated enhanced driver's license
Federally recognized, tribal-issued photo ID
HSPD-12 PIV card
Foreign government-issued passport
Canadian provincial driver's license or Indian and Northern Affairs Canada card
Transportation worker identification credential
U.S. Citizenship and Immigration Services Employment Authorization Card (I-766)
U.S. Merchant Mariner Credential
What is a REAL ID?
Passed by Congress in 2005, the REAL ID Act enacted the 9/11 Commission’s recommendation that the Federal Government “set standards for the issuance of sources of identification, such as driver's licenses.” The Act established minimum security standards for state-issued driver’s licenses and identification cards and prohibits Federal agencies from accepting for official purposes licenses and identification cards from states that do not meet these standards. States have made considerable progress in meeting this key recommendation of the 9/11 Commission and every state has a more secure driver’s license today than before the passage of the Act.
Do I need travel insurance?
We recommend that you purchase travel insurance for each trip that you take. You never know when an emergency will arise and you will need to cancel or change your trip. We recommend traveling with a sense of ease and comfort knowing that if an emergency arises you are covered. Also, many vendors offer a lower deposit with the purchase of insurance.
Do you charge for your services?
Luxury Vacations reserves the right to charge a "Plan to Go Fee" for all clients that require extensive research to prepare a quote. Please contact us to discuss your specific needs for more information about the "Plan to Go Fee".