Frequently Asked Questions

You can navigate to the Inquiry Form tab above to request a vacation package. Please remember to complete all the questions and include all of the requested information.

You can navigate to the Book Online tab above to request a phone consultation to discuss preliminary details of your trip. We will discuss details including the destination that interests you, budget, number of travelers, type of vacation, and any special requests you may have.

Travel agents make travel less stressful. When booking a vacation, destination wedding or honeymoon, the last thing a traveler should have to do is worry. They save you money… Travel professionals have access to special discount codes and promotions through suppliers. They often can save an additional amount or provide clients with a dining or spa credit that wouldn’t be available when booking through an OTA. …and time. In a 2016 survey of more than 1,200 consumers, nearly one-third spent in excess of four hours, over multiple days, planning their own vacations. Travel advisors create a custom itinerary, pulling together flights, transfers, accommodation, tours, visits, meals and exclusive visits based on your preferences—so you can spend your time on other things. They don’t charge hidden fees. Many agents don’t charge fees at all, and those who do are up-front about the cost. They advocate on your behalf. A Washington state family, as TMR previously reported, received an email a few weeks before its $874 vacation was cancelled due to overbooking. After hours on the phone, Holly Parsons walked away with $500 in Expedia vouchers and three nights in a Holiday Inn Express. They provide personalized attention. OTAs provide a one-size-fits-all service, not taking into account the numerous variables that are in play. Travel advisors tailor their services to their clients’ individual needs. Have concerns? They’ll talk you through them. Need a hotel that can cater to your allergies? A travel advisor can speak to hotel managers to make sure it’s taken care of. They offer insurance. From guaranteeing your hotel is available to knowing if the excursion company is legitimate, booking through a travel agent ensures travelers will not get duped. And they provide insurance for medical emergencies and trip cancellations. They’re there 24/7. Travel agents are on call 24 hours a day, seven days a week. They’re there with you throughout the booking process and follow up afterward. On the other hand, contacting an OTA’s customer service line often means wading through a chain of people. Parson said she spent six and a half hours over three days speaking with Expedia’s customer service department. They’re specialists. Agents have a personal understanding of your interests and insight into a specific destinations and segments of travel, like LGBT or destination weddings. A good travel agent spends time getting to know the customer and so can make recommendations tailored to what you want to do.